Free UK Delivery on orders over £25
10% Off your First Order when you register
Easy Returns within 28 days

FAQs

What are our terms and conditions?

To view our Ts and Cs please click here.

How do I know which size to buy? 

When purchasing any shapewear product, you should always select the size you would usually wear in outer wear, i.e. if you would normally wear a size 14 dress or a medium, you should buy a size 14 or medium in shapewear.

Picking a size too small won’t give you extra shaping, it will have the opposite effect and may cause bulges and discomfort.

For more information on sizing please see our sizing chart

What if I don’t see something in my size?

If you are unable to find your size or if you have a particular product in mind, please contact us and we will be delighted to help you locate what you are looking for or suggest alternative products for your consideration.

Is it safe to wear shapewear after having surgery?

Some doctors recommend wearing shapewear after certain surgeries, but we highly recommend you consult your physician first.

How do I know what product to buy?

Visit Problem Area guide 

How do I know what control level I need?

Visit Control Level Guide

I have a specific area I want to target. Which product is best for me?

Visit Problem Area Guide

How do I put on my shapewear? 

Generally, shapewear should be put on in the same way as hosiery.  Roll it up and step into it. Camisoles and tanks should be rolled up and slipped over your head.

How do I look after my Shapewear? 

Treat your Shapewear with care and it will serve you well!

All of our product descriptions give clear instructions on how to wash your shapewear.  Some products can be machine washed whilst others must be hand washed only.

We would suggest that all hosiery is hand washed in cold water and laid flat to dry.

How do I know that you have received my order?

Upon receipt of your order an email will be generated and sent so you can rest assured that we have received your order.  You will receive another email confirming when the order has been dispatched.

What if the item I want is out of stock?

In the unlikely event of the item being out of stock you will be contacted upon receipt of your order and told when you can expect to receive delivery of the item.  At this point you may change your product selection or cancel your order if you wish.

I am not happy with the product I have ordered, what can I do?

It is important to us that you are delighted with your shapewear!  If for any reason you are not, please follow our returns procedure.

My shapewear is faulty or damaged, what can I do?

See our returns policy

What is your returns policy?

See our returns policy

What payment methods to you accept?

View our payment methods

How quickly will you process my order?

Orders received by 2pm Monday – Friday are usually processed the same day.  Orders received after 2pm and over the weekend are processed the next working day. Order dispatch times will vary from same day up to 2 working days depending on the item ordered, please see the specific product page for further details.

What delivery methods do you offer?

See our delivery policy

I live outside of the UK can I still place an order?

Of course!  Love shapewear supply and deliver shapewear worldwide.  Please see our delivery options

See our delivery policy

If you have any other questions please do not hesitate to contact us at customerservices@loveshapewear.co.uk or call us on 01234 217935